1. Acceptance of Terms

By accessing or purchasing through this website, you agree to comply with these Terms and Conditions, our Privacy Policy, and all applicable Florida laws. This website is hosted and operated through a third-party platform, which provides the e-commerce and payment services used to process your transactions. By using this site, you also agree to the third-party provider’s terms of service and privacy policy.

2. Products and Services

Crown of Glory Haircare LLC (“we,” “our,” “us”) creates and sells handcrafted, all-organic haircare products, including but not limited to shampoos, conditioners, and oils. Product information and descriptions are provided for educational and informational purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition.

3. Pricing, Orders, and Payment

All prices are listed in U.S. dollars and are subject to change without notice. Payment is processed securely through our third-party website provider. By completing your purchase, you authorize the platform to charge your selected payment method for the total order amount, including applicable taxes and shipping. Crown of Glory Haircare LLC does not store or have access to your payment information beyond transaction records necessary for order fulfillment and legal compliance.

4. Shipping and Delivery

Orders are typically processed and shipped within 3–5 business days. Delivery times may vary depending on carrier delays, holidays, or unforeseen circumstances. Once shipped, ownership and risk of loss transfer to the customer. Crown of Glory Haircare LLC is not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier.

5. Refunds and Returns

Due to the handcrafted and organic nature of our products, all sales are final unless an item arrives damaged or defective prior to shipping. Customers must notify us in writing within 10 business days of delivery to request a replacement or store credit, in accordance with Florida Statute § 672.607(3) and the Florida Rules of Civil Procedure Rule 1.070(j) concerning notice of claims.

5A. Damaged or Defective Product Delivery

Crown of Glory Haircare LLC takes great care in packaging and shipping each product to ensure it arrives in excellent condition. However, once an order has been shipped, Crown of Glory Haircare is not responsible for any damaged, defective, or lost products during delivery. Any shipping-related issues, including damages caused in transit, must be reported directly to the carrier. Customers are encouraged to inspect their packages upon delivery and contact the shipping provider immediately if any damage is observed.

6. Product Use and Liability

By purchasing our products, you agree to use them only as directed. Crown of Glory Haircare LLC is not responsible for misuse, allergic reactions, or outcomes resulting from external factors or personal sensitivities. All statements about product benefits are based on ingredient research and customer experiences, not FDA evaluations.

7. Limitation of Liability

To the fullest extent permitted by Florida law (Fla. Stat. § 672.719), Crown of Glory Haircare LLC shall not be held liable for any indirect, incidental, or consequential damages resulting from use of our website or products. Our maximum liability shall not exceed the total amount paid for the specific product in question.

8. Dispute Resolution and Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute shall be brought before a court of competent jurisdiction located in Lee County, Florida, pursuant to the Florida Rules of Civil Procedure. Customers agree to attempt good-faith resolution before pursuing legal action.

9. Third-Party Platform Disclaimer

Our website and checkout system are operated through a third-party service provider, which may collect, process, and store customer data on our behalf. Crown of Glory Haircare LLC is not responsible for any technical issues, data breaches, or payment errors that occur within the provider’s systems, but will assist customers in resolving issues where possible. Customers should review the provider’s terms and privacy policy for further information.

10. Intellectual Property

All content, including logos, product names, images, and written materials, are the property of Crown of Glory Haircare LLC and is protected under U.S. Copyright Law and Florida Statute § 540.08. Unauthorized reproduction or use of our materials is strictly prohibited.

11. Privacy and Data Use

We respect your privacy and comply with Florida’s consumer data protection laws. Personal information collected during checkout is used only for order processing, customer communication, and business operations. We do not sell or share personal data with third parties except as required for payment and shipping fulfillment.

12. Updates to Terms

Crown of Glory Haircare LLC reserves the right to modify or update these Terms and Conditions at any time. Any changes will take effect immediately upon posting on our website. Continued use of the website constitutes acceptance of the revised terms.

Acknowledgment

By purchasing from or using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions, as well as the terms of our third-party platform provider.